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Use cases

Identity verification for every real-world workflow

Wherever you need to know who someone is — at a door, a counter, a kiosk or online — there's a combination of our products that fits.

By industryAge VerificationKYC OnboardingID VerificationDriver VerificationFinancial ServicesGovernment & Public SectorVisitor ManagementLogistics & Transport
By problemAge fraud at the doorOnboarding drop-offManual data entryCredential trust at scaleAccess control

Age Verification

The problem

Door staff and checkouts rely on eyeballing a card and doing birthday maths — slow at peak, easy to fool with a borrowed ID, and every check exposes a whole identity when only one fact matters.

How it's solved

Verify an mDL's over-18 flag with a TENSAI reader — cryptographically signed, with no date of birth revealed. For physical cards, AI OCR reads the document in seconds; add face match to confirm the ID belongs to the person holding it.

What changes

  • Checks that keep queues moving at peak
  • Only the over-18 fact is shared — nothing else stored
  • Borrowed and forged IDs are far harder to pass
Products for this:Digital Identity (mDL)ID Document OCRFace Recognition

KYC Onboarding

The problem

Onboarding drops off when forms ask people to retype what their ID already says — and compliance still has to trust that the person typing is the person on the document.

How it's solved

AI OCR extracts the document's fields automatically; liveness confirms a real person is present; face match binds them to the document photo. For digital credentials, verification to ISO 18013-7 handles the document side remotely.

What changes

  • Applications finish in one sitting
  • Audit-ready, structured records from day one
  • Manual keying and re-checks largely disappear
Products for this:ID Document OCRLiveness DetectionFace Recognition

ID Verification

The problem

Every counter has its own way of checking an ID — photocopies, clipboards and judgement calls that don't stand up to scrutiny and leave paper trails full of personal data.

How it's solved

One flow for both worlds: verify signed digital credentials offline with TENSAI readers, or read physical documents with template-free OCR — structured, consistent results either way.

What changes

  • Consistent checks at every counter
  • Cryptographic proof where credentials are digital
  • Structured records instead of photocopies
Products for this:Digital Identity (mDL)ID Document OCRDigital Identity Platform

Driver Verification

The problem

Rentals, rideshare and test drives hinge on one question — is this licence real and current? — answered today by a glance across a counter.

How it's solved

Read the licence with OCR or verify an mDL at a kiosk; face match checks the person collecting keys against the licence before release. TR-500 terminals run the whole flow self-service.

What changes

  • Key pickup without a counter
  • Licence details captured cleanly for the record
  • Confidence the person at the kiosk matches the licence
Products for this:Digital Identity (mDL)Face RecognitionID Document OCR

Financial Services

The problem

AML/KYC obligations demand certainty about who's opening the account — while every extra step at onboarding costs real customers.

How it's solved

Combine document OCR, liveness and face match for remote account opening — or verify digital credentials to ISO 18013-7 for cryptographic assurance without a branch visit.

What changes

  • Onboarding that satisfies compliance and customers
  • A verifiable trail for every decision
  • Fewer manual reviews for clear cases
Products for this:ID Document OCRLiveness DetectionDigital Identity (mDL)

Government & Public Sector

The problem

Citizen services need identity proofing at national scale — without building a honeypot of personal data, and without excluding people who can't attend in person.

How it's solved

Issue credentials through the platform's issuer and KMS; verify them at service centres with TENSAI readers or online via ISO 18013-7. Data stays on the citizen's device — verification needs no central lookup.

What changes

  • One trust framework across services
  • No central store of citizen data to defend
  • In-person and remote channels, same assurance
Products for this:Digital Identity PlatformDigital Identity (mDL)

Visitor Management

The problem

Front desks trade security for speed: either a slow form for every visitor, or a wave-through that logs nothing useful.

How it's solved

Scan a visitor's ID with OCR — or verify a digital credential with a reader — and the sign-in record writes itself. Face match ties passes to people on sensitive sites.

What changes

  • Sign-in in seconds, not minutes
  • A clean, searchable visitor record
  • Passes tied to a face, not just a badge
Products for this:ID Document OCRFace Recognition

Logistics & Transport

The problem

Goods change hands on a signature and good faith — with little proof of who actually collected or delivered.

How it's solved

Verify a driver's licence or digital credential at pickup and delivery; where the load warrants it, bind the handover to a verified person with face match.

What changes

  • Every handover tied to a verified identity
  • Disputes settled by records, not recollection
  • Works at the dock, in the cab or at the gate
Products for this:ID Document OCRDigital Identity (mDL)Face Recognition

Don't see your industry?

Smart Solutions reads ID documents from a growing range of countries and verifies credentials built to ISO/IEC 18013-5 and -7. Tell us about your workflow and we'll show you what's possible.

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