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Smart Account

A single account to issue, hold and manage digital credentials and access — for individuals and organisations.

One account, two sides

Made for holders and operators

Whether you carry credentials or run the systems that issue and verify them, Smart Account is the same front door to the platform.

Personal

Your credentials, in your control

Your credentials live in the wallet on your own phone — Smart Account is where you manage them, and nothing is shared without your consent.

  • Works with the wallet you already use — Apple, Google or custom
  • Share only what's needed — prove 'over 18' without revealing your date of birth
  • Approve every request with a PIN or biometric
  • One account across the Smart Solutions platform
Business & government

Your whole operation, one account

From the credentials you issue to the readers on your counters — one organisation account covers what you operate on the platform.

  • Issue and manage credentials — staff IDs, memberships, entitlements
  • Manage the TENSAI readers you operate
  • Keep device and software licences current
  • Download trusted lists, document types and templates

See where the platform fits your industry on the use-case hub →

What's inside

Everything in one place

The day-to-day of running digital identity, brought together under one account. Here's what we're building into Smart Account.

Credentials

Issue and manage digital credentials — while they stay in the holder's wallet.

Devices

Register readers and manage your TENSAI devices across locations.

Licences

Manage device and software licences and keep them current.

Firmware

Get the latest device firmware and release notes for your readers.

API & sandbox keys

REST API and sandbox keys for your integration — from sandbox to production.

Downloads

Trusted lists, document-type catalogues and integration templates, ready to download.

FAQ

Smart Account, answered

The short version of what it is, where it's up to and how it fits.

Is Smart Account available today?

Not yet — we're building it now. Get in touch and we'll walk you through what's coming and keep you posted. Until then, our team handles licences, downloads and device setup directly.

Where do my credentials actually live?

In the wallet on your own device — Apple Wallet, Google Wallet or a custom wallet. Smart Account doesn't hold your credentials; it's where you manage your access to the platform and, for organisations, what you issue and operate.

Do people need a Smart Account to present a credential?

No. Presenting and verifying work directly between the wallet on their phone and the verifier — even fully offline. Smart Account is never a requirement for the person at the counter.

What's the difference between individual and organisation accounts?

Individuals use Smart Account to manage their own credentials and sharing. Organisations get the operational side too — devices, licences, firmware, API keys and downloads for everything they operate.

Does Smart Account cover all Smart Solutions products?

That's the goal — one account to manage credentials and access across the platform: digital identity verification, AI OCR, face recognition and the issuer tools, plus the resources that support them.

One account. The whole platform.

Smart Account is in the works. Tell us your use case and we'll give you an early look — and set you up as features land.